About Me

I’m a content strategist & information specialist.

What kind of content?

  • Software user interface design copy and workflow
  • Multimedia scripts and storyboards
  • Surveys and research
  • User assistance and knowledge base content
  • Corporate blogging
  • Product marketing copywriting
  • Policies and procedures
  • Feature articles
  • Storyboarding for infographics and educational art

What kind of strategy?

  • Task analysis – what information people need and why
  • Management and training – Managing and mentoring interns and content developers
  • Localization optimization –  how to write and deliver content that will translate well
  • Content structure –  how to structure and publish content in structured authoring systems (CMS)
  •  Terminology management –  Creating style guides and terms lists and integrating terminology management software into authoring processes
  • Curation and social networking – bringing the right content to the right people with social tools
  • Research – Working with researchers and data analysts to determine and measure content performance
  • Content launches– Coordinating the creation and publication of content supporting high-profile consumer product launches

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